[Support request] Banner with Elementor using GP hooks

[Shane]

I’ve created a header using elementor,saved as template and then placed before header content using GP Hooks, all good on desktop but if i have it set to activated for mobile it doesn’t optimise for mobile view, the site isn’t published at the moment but any help much appreciated.

[Tom]

Is the Elementor template you created responsive? The hook simply displays what was created in the plugin, so it would be up to the template itself to be optimized for mobile.

[Shane]

Hi Tom,

Yes it is, it shows fine when viewing and editing in the elementor mobile view, but then distorts the whole page when I ‘view page’

[Tom]

Hmm I’m afraid I would have to see it to know what’s going on.

Any chance you can replicate it on a live server?

[Lyle]

Hi Shane,

What type of content is in that Elementor template? I have done this sort of thing often with GP, GP-P and Elementor and the templates look fine on mobile. One thing that may be a problem is if you have a large image set as the background image of an Elementor Section in that template.

As Tom mentions, a look on a live server would help (or a large screenshot).

Cheers!
Lyle

[Shane]

Hi Tom I have removed the header on mobile to show client tomorrow, didn’t want him to see a distorted page!
I will let you know when i put it back and have a live version to look at.

[Shane]

Hi Lyle,

Thaks for the message, it was actually your video on youtube that led me to try this! nice work and thanks for the vids 🙂

as i said to Tom, I have removed the header on mobile to show client tomorrow, didn’t want him to see a distorted page!
I will let you know when i put it back and have a live version to look at.

I’m actually waiting for elementor to resolve a bug at the moment as i cant edit pages with elementor page editor, not had this with them before so hopefully they resolve it soon!

[Tom]

Sounds good! 🙂

[Author]

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