Home › Forums › Support › Bad Request 400 error This topic has 6 replies, 4 voices, and was last updated 3 years, 10 months ago by Tom. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts June 7, 2020 at 1:10 am #1317592 Anuar Hi Can I DM you to provide my IP server because I am still not able to connect to GP server to download the theme. My server standard Firewall port 22, 80 and 443. Regards Anuar June 7, 2020 at 9:25 am #1318153 LeoStaff Customer Support Hi there, Are you talking about the theme itself or a template in the site library? June 7, 2020 at 1:46 pm #1318358 Anuar Hi I am talking about importing the demo content in the site library. I able to import the template but not the demo content. June 7, 2020 at 7:46 pm #1318552 TomLead Developer Lead Developer A 400 error is usually because of caching. Do you have a caching plugin or server caching active on the site? June 7, 2020 at 9:39 pm #1318618 Anuar Hi Thank you for your reply. I managed to download the content and theme after diactivate the cache plugin. Best Regards Anuar June 8, 2020 at 9:12 am #1319474 Matt For those of you using SpinupWP, you can disable REDIS caching in your site’s wp-config file during the install process. define( 'WP_REDIS_DISABLED', true ); June 8, 2020 at 9:35 am #1319513 TomLead Developer Lead Developer Glad it worked! Thanks for the heads up, Matt! 🙂 Author Posts Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In