- This topic has 11 replies, 3 voices, and was last updated 5 years, 4 months ago by Leo.
January 14, 2017 at 1:51 pm #264119Hans Stoll
I am not able to use the addon background images. When I try to upload images, it does not react.
I use Generatepress 1.3.41.
I hope you can help me.
HansJanuary 14, 2017 at 1:55 pm #264121LeoStaffCustomer Support
Updating GP Premium to the latest version should fix that issue.
Let me know.January 14, 2017 at 2:01 pm #264122Hans Stoll
I already tried to do this but it does noct work. In my case there is no box “updates”.January 14, 2017 at 2:05 pm #264124LeoStaffCustomer SupportJanuary 16, 2017 at 4:53 pm #264780Genie Bohn
I am having the same issue.
4 of my 5 sites, all running on a dedicated server do NOT work.
When I go into my working site, click APPEARANCE and the click GeneratePress, the page shows I am using 1.2.92 – THIS IS WORKING
On my other 4 sites when I follow the above procedure, it shows NO GP-Premium version, so that leads me to my list of plugins, which shows I am using version 1.1
I come here and check my account and find 3 sites listed = 1 that worked and two that did not and 2 that needed to be added for updates.
How can I update the other four sites on my server? It would be nice that in my ACCOUNT, I would have the ability to download the latest version if it is not being sent to all the listed sites.
Thanks for the help,
GenieJanuary 16, 2017 at 5:01 pm #264788Genie Bohn
Please excuse me – now I do see where I can download the latest version.
— View Details and Downloads
The latest file will be available.
DUH!January 16, 2017 at 5:03 pm #264790LeoStaffCustomer Support
You should be able to download the latest version in your account once logged in.
Then do Manually Update first, then Activate Updates to receive future updates through your Dashboard.January 16, 2017 at 5:17 pm #264793Genie Bohn
Yes, I found that after writing that post.
I did not do a manual update, but I did have to delete the old plugin from the plugin list – upload the new file and activate.
Thanks much.January 16, 2017 at 5:29 pm #264797LeoStaffCustomer SupportJanuary 16, 2017 at 6:19 pm #264803Genie Bohn
Oh, you’re British. Love GB.January 17, 2017 at 11:45 am #265080Hans Stoll
I did what you told me and it worked. Thanks for your help!
HansJanuary 17, 2017 at 12:13 pm #265095
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