[Resolved] Back to top button works very very slowly

Home Forums Support Back to top button works very very slowly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1491265
    archoudhury

    Hello, after GP version 3 my back to top button performs very slowly. When I click it, it takes minutes to reach to the top. Please help.

    #1491269
    Elvin
    Staff
    Customer Support

    Hi,

    Can you try checking the site with LiteSpeed cache plugin disabled?

    A wise man once said:
    "Have you cleared your cache?"

    #1491284
    archoudhury

    I have checked with clearing the cache and then disabling the plugin. But nothing works…

    #1491290
    Elvin
    Staff
    Customer Support

    Perhaps some plugins are in conflict w/ back to top button’s script.

    That said, can you try disabling all the plugins except GP Premium and check if it still behaves the same?

    A wise man once said:
    "Have you cleared your cache?"

    #1491293
    archoudhury

    I’m not sure. But I have deleted a plugin called “WordPress Form Builder Plugin – Gutenberg Forms”
    By munirkamal (as I don’t need it anymore). And the problem is solved. 🙂

    #1491296
    Elvin
    Staff
    Customer Support

    That plugin’s script probably conflicted w/ the back-to-top button’s.

    Nice find! Thanks for letting us know. 🙂

    A wise man once said:
    "Have you cleared your cache?"

    #1491300
    archoudhury

    Thank you for your support. 🙂

    #1491305
    Elvin
    Staff
    Customer Support

    No problem. 🙂

    A wise man once said:
    "Have you cleared your cache?"

Viewing 8 posts - 1 through 8 (of 8 total)
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