- This topic has 21 replies, 4 voices, and was last updated 4 months, 4 weeks ago by Leo.
August 13, 2020 at 1:27 am #1400259María José Perales
After some time navigating on my website, it goes back to top automatically and I don’t find where to change it. Not the “back to top button”, It must be a function and I don’t where is it.
Have somebody has this problem?
PD: I dont know if this url works.August 13, 2020 at 2:47 am #1400405DavidStaffCustomer SupportAugust 13, 2020 at 3:02 am #1400428María José Perales
Thank you for your answer David.
Sorry but I dont know how to edit my original topic to share the link privately 🙁August 13, 2020 at 3:29 am #1400480DavidStaffCustomer SupportAugust 13, 2020 at 4:05 am #1400558María José Perales
Ups! Sorry, I don’t have a very good english.
What I dont know is how to share the link. The website is private now.August 13, 2020 at 4:13 am #1400568DavidStaffCustomer SupportAugust 13, 2020 at 4:27 am #1400598María José Perales
Sorry David, I understand the edit part. What I dont Know is how to share my URL because my site is in maintenance mode now and the page is private.
Sorry again!August 13, 2020 at 4:52 am #1400651DavidStaffCustomer Support
We would need the URL, a user login and password.
You can send them using the Account Issue form here:
Please include the URL of this topic when you send the info.August 13, 2020 at 6:42 am #1400835María José Perales
David, it forces me to open a new topic on the forum. I cannot sent a message direcly :SAugust 13, 2020 at 10:12 am #1401333TomLead DeveloperLead Developer
The page that David linked to has a couple of contact forms (pre-sale and account issue). You can use the account issue form, just be sure to link us to this topic 🙂August 20, 2020 at 4:58 am #1410817DavidStaffCustomer SupportAugust 21, 2020 at 1:47 am #1412210María José Perales
No, and I already erase memory and cookies.
I sent the information with the user and password how you asked me. Please check it. It doesnt works and I paid for the premium because of the menu expecificalyAugust 24, 2020 at 12:06 am #1415542María José Perales
Did you check the Menu problem?
Thank you.August 24, 2020 at 3:53 am #1415786DavidStaffCustomer SupportAugust 24, 2020 at 7:09 am #1415997María José Perales
I’ve already sent all the information. Please check it David 🙁 I need this
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