- This topic has 11 replies, 5 voices, and was last updated 3 years, 4 months ago by
David.
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June 15, 2021 at 10:08 pm #1823681
Greg
I have 2 videos on my site, one in the header and one in the body of the homepage. I’ve been able to get the one in the header to autoplay on mobile, but the one in the body won’t. Do you have any suggestions for why it isn’t playing?
juneswift.com
The wave video in the header plays on mobile, but the bird video in the middle of the body on the homepage is not. Both videos play on desktop and in the mobile emulation, but on an actual iOS device the bird video isn’t playing.
Thank you for any direction you can provide.
June 15, 2021 at 10:39 pm #1823708Elvin
StaffCustomer SupportHi Greg,
From the same screen recording on your other topic here – https://share.getcloudapp.com/Wnuxl6Qz
I can see some videos and/or image moving/playing. I’m not exactly sure if it’s the same thing you see on your end.
Can you point us to the part of the site in question? Let us know.
June 15, 2021 at 11:03 pm #1823721Greg
Are you on a mobile device? They play for me in mobile emulation on a desktop browser fine, but on my phone they do not.
June 15, 2021 at 11:54 pm #1823750Elvin
StaffCustomer SupportThe page seems to have been changed.
I don’t see the video anymore on the site. Can you put it back on for us to check?
Let us know.
June 16, 2021 at 2:31 am #1823851Greg
They are still there for me. I’ve cleared my browser cache and the server cache.
They are these videos: https://cln.sh/nDj6bQ
June 16, 2021 at 5:25 am #1824003David
StaffCustomer SupportHi there,
the video elements ( birds flying ) don’t have the
playsinlineattribute applied to them. If i add that to them using the developers tools then the videos play.June 16, 2021 at 5:38 am #1824015Greg
That was it! Thank you so much David.
June 16, 2021 at 7:07 am #1824119David
StaffCustomer SupportGlad to be of help
November 30, 2022 at 9:40 pm #2443932Sato Mori
I think I have same problem.
I want a autoplay video/animation graphic on homepage.
This is my site https://quandesu.com/
The video did not auto play on mobile.
Please tell me how to fix it or what media make a better sitespeed/smoothy ( gif/animation graphic)…
Thanks for helping me.November 30, 2022 at 9:50 pm #2443939Fernando Customer Support
Hi Quan,
It’s auto-playing on my end on mobile. I also tested it on my personal phone to be sure, and it’s auto-playing there as well.
What mobile device are you using? Can you try on a different mobile device to test?
November 30, 2022 at 9:59 pm #2443944Sato Mori
I tried on my Iphone XR and friend’s Iphone 13, all of them did not auto play.
And when i tried with safari brownser it still had play button.
Sorry for bother you but I tried to google but cant fix anything.December 1, 2022 at 4:48 am #2444282David
StaffCustomer SupportHi there,
it also autoplays on my iPhone across all browsers.
Can you make sure your phone is not in power saving mode, and that you have cleared the browser caches. -
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