[Resolved] Autoplay Video Not Working on Safari Mobile Devices

Home Forums Support Autoplay Video Not Working on Safari Mobile Devices

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  • Author
    Posts
  • #1304138
    jm1991

    Hey guys,

    So autoplay video seems to work on Chrome for desktop and mobile and Safari on desktop, but not Safari on mobile. I did read that autoplay videos might not work on all browsers; however, people on Safari are are served a thumbnail of the video with a play button that doesn’t actually work.

    I’m not using a poster image, but if I did will that replace the thumbnail image that people see when using Safari on mobile?

    Thanks

    #1304603
    David
    Staff
    Customer Support

    Hi there,

    yes it should load the poster image in place of the default ‘play’ image

    #1304899
    jm1991

    Thanks David!

    #1304928
    David
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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