[Support request] Automatic Update

[Isabella]

Hi. I bought Generate Press in july and I have activated the license key on my WordPress Account for automatic updates. But today, when I looked at my plugins page, the automatic update button for GP Premium disappeared. What could have happen? Can you guys please help me?

Ps: I have the 2.1.2 version of the GP Premium plugin and for the Theme I have the 3.1.3 version.
For the theme I have the automatic update, just the plugin has this bug right now.

[Ying]

Hi Isabella,

Any chance you can take a screenshot for this?

You can upload the screenshot here:https://postimages.org/

Then share the link with us.

Let me know!

[Isabella]

Hi Ying,

Now the button came back – https://postimg.cc/kD70cC0q
But this part in red was missing.

I believe it was a bug.

But I do have the lastests versions of the plugin and of the theme right?

Thank you so much,
Isabella.

[Isabella]

latest version*

[David]

Hi there,

yes you have the latest versions. To confirm:

GeneratePress 3.1.3
GP Premium 2.1.2

[Author]

Posts