[Support request] Automatic Update

Home Forums Support [Support request] Automatic Update

Home Forums Support Automatic Update

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  • #2311369

    Hi. I bought Generate Press in july and I have activated the license key on my WordPress Account for automatic updates. But today, when I looked at my plugins page, the automatic update button for GP Premium disappeared. What could have happen? Can you guys please help me?

    Ps: I have the 2.1.2 version of the GP Premium plugin and for the Theme I have the 3.1.3 version.
    For the theme I have the automatic update, just the plugin has this bug right now.

    Customer Support

    Hi Isabella,

    Any chance you can take a screenshot for this?

    You can upload the screenshot here:https://postimages.org/

    Then share the link with us.

    Let me know!


    Hi Ying,

    Now the button came back – https://postimg.cc/kD70cC0q
    But this part in red was missing.

    I believe it was a bug.

    But I do have the lastests versions of the plugin and of the theme right?

    Thank you so much,


    latest version*

    Customer Support

    Hi there,

    yes you have the latest versions. To confirm:

    GeneratePress 3.1.3
    GP Premium 2.1.2

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