Home › Forums › Support › authorization issue with GP Premium This topic has 2 replies, 3 voices, and was last updated 7 years, 8 months ago by Tom. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts August 16, 2016 at 6:48 am #218584 Jefferis I have the menu turned off in GP Premium and all others turned on. When I try to update within WP I get this error message: Downloading update from https://generatepress.com An error occurred while updating GP Premium: Download failed. Unauthorized August 16, 2016 at 9:19 am #218605 LeoStaff Customer Support Hello, Can you try manual update? https://generatepress.com/knowledgebase/updating-add-ons/ August 16, 2016 at 9:42 am #218613 TomLead Developer Lead Developer Manual updating might not be necessary. This article should help: https://generatepress.com/knowledgebase/trouble-updating/ Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In