Archived topic
Author not found...
13 replies · Started by Christiano on September 27, 2022
Hi, I just switched to GeneratePress and I choose to use the Scribe layout.
I am customizing the "single post page hero" element and when I choose to show the dinamic content of author meta I receive that error message.
What can I do to solve the issue?
Thanks in advance! 🤗
Christiano
Hi Christiano,
Welcome to GeneratePress! May you share a screenshot of the error and the Dynamic settings you have for that?: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots
Yep, sure!
THANKS! 🤗
Christiano
Oh, you're referring to the Backend. That's not an issue. That's the default behavior because it will grab the author dynamically once accessed in the frontend on a post or page.
Ok, but where is author's bio?
You can add a GB headline block and enable its dynamic data.
Choose author meta as content source, add description in the author meta field.
https://www.screencast.com/t/JI9HsCYhT
Hi Ying, I followed step-by-step your suggestion but it still doesn't work...
Where is located the author meta data? Perhaps there are no data? 🧐
Hi Christiano,
That's the default behavior in the Backend. It will only appear in the Frontend. You can find Author meta in Users > All Users > Select a user.
The biographical information are correctly present so this it's not the issue...
What can I do?
THANKS! 🤗
Can you provide the admin login using the private info field so we can take a look at the backend?
Let me know :)
Well, sure...
So the author meta needs to be description not Description :)
I've changed it and now it shows :)
Oh my gosh... 😂😂😂
Thanks a lot for you help Ying!!! 🙏🏼🤗
You are welcome :)