[Resolved] Author not found…

Home Forums Support [Resolved] Author not found…

Home Forums Support Author not found…

  • This topic has 13 replies, 3 voices, and was last updated 2 months ago by Ying.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #2355088
    Christiano

    Hi, I just switched to GeneratePress and I choose to use the Scribe layout.

    I am customizing the “single post page hero” element and when I choose to show the dinamic content of author meta I receive that error message.

    What can I do to solve the issue?

    Thanks in advance! πŸ€—
    Christiano

    #2355833
    Fernando
    Customer Support

    Hi Christiano,

    Welcome to GeneratePress! May you share a screenshot of the error and the Dynamic settings you have for that?: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    #2356076
    Christiano

    Yep, sure!

    THANKS! πŸ€—
    Christiano

    #2356089
    Fernando
    Customer Support

    Oh, you’re referring to the Backend. That’s not an issue. That’s the default behavior because it will grab the author dynamically once accessed in the frontend on a post or page.

    #2356141
    Christiano

    Ok, but where is author’s bio?

    #2356804
    Ying
    Staff
    Customer Support

    You can add a GB headline block and enable its dynamic data.

    Choose author meta as content source, add description in the author meta field.
    https://www.screencast.com/t/JI9HsCYhT

    #2357295
    Christiano

    Hi Ying, I followed step-by-step your suggestion but it still doesn’t work…

    Where is located the author meta data? Perhaps there are no data? 🧐

    #2357333
    Fernando
    Customer Support

    Hi Christiano,

    That’s the default behavior in the Backend. It will only appear in the Frontend. You can find Author meta in Users > All Users > Select a user.

    #2357346
    Christiano

    The biographical information are correctly present so this it’s not the issue…

    What can I do?

    THANKS! πŸ€—

    #2357950
    Ying
    Staff
    Customer Support

    Can you provide the admin login using the private info field so we can take a look at the backend?

    Let me know πŸ™‚

    #2358586
    Christiano

    Well, sure…

    #2359160
    Ying
    Staff
    Customer Support

    So the author meta needs to be description not Description πŸ™‚

    I’ve changed it and now it shows πŸ™‚

    #2361184
    Christiano

    Oh my gosh… πŸ˜‚πŸ˜‚πŸ˜‚

    Thanks a lot for you help Ying!!! πŸ™πŸΌπŸ€—

    #2361758
    Ying
    Staff
    Customer Support

    You are welcome πŸ™‚

Viewing 14 posts - 1 through 14 (of 14 total)
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