[Resolved] Author not found…

[Christiano]

Hi, I just switched to GeneratePress and I choose to use the Scribe layout.

I am customizing the “single post page hero” element and when I choose to show the dinamic content of author meta I receive that error message.

What can I do to solve the issue?

Thanks in advance! 🤗
Christiano

[Fernando]

Hi Christiano,

Welcome to GeneratePress! May you share a screenshot of the error and the Dynamic settings you have for that?: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

[Christiano]

Yep, sure!

THANKS! 🤗
Christiano

[Fernando]

Oh, you’re referring to the Backend. That’s not an issue. That’s the default behavior because it will grab the author dynamically once accessed in the frontend on a post or page.

[Christiano]

Ok, but where is author’s bio?

[Ying]

You can add a GB headline block and enable its dynamic data.

Choose author meta as content source, add description in the author meta field.
https://www.screencast.com/t/JI9HsCYhT

[Christiano]

Hi Ying, I followed step-by-step your suggestion but it still doesn’t work…

Where is located the author meta data? Perhaps there are no data? 🧐

[Fernando]

Hi Christiano,

That’s the default behavior in the Backend. It will only appear in the Frontend. You can find Author meta in Users > All Users > Select a user.

[Christiano]

The biographical information are correctly present so this it’s not the issue…

What can I do?

THANKS! 🤗

[Ying]

Can you provide the admin login using the private info field so we can take a look at the backend?

Let me know 🙂

[Christiano]

Well, sure…

[Ying]

So the author meta needs to be description not Description 🙂

I’ve changed it and now it shows 🙂

[Christiano]

Oh my gosh… 😂😂😂

Thanks a lot for you help Ying!!! 🙏🏼🤗

[Ying]

You are welcome 🙂

[Author]

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