[Resolved] Author image not displaying

Home Forums Support [Resolved] Author image not displaying

Home Forums Support Author image not displaying

  • This topic has 12 replies, 2 voices, and was last updated 2 weeks ago by Ying.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #2300952
    Kostas

    hi,
    i try to create a right sidebar block element.
    I create a dynamic author image block, but the image is not displaying.
    I can verify that my Gravatar account has an image and i can properly see it, in my user account profile.
    I have also installed an extra Plugin for Avatars but still no luck.
    Please advise,
    thanks

    #2300954
    Kostas

    this is what i get and the image looks very big

    View post on imgur.com

    #2301077
    Kostas

    Also the Author Descriptiom and Author Biography are not displaying

    View post on imgur.com

    #2301160
    Ying
    Staff
    Customer Support

    Hi Kostas,

    Can you link us to your site where we can see the sidebar?

    #2301162
    Kostas

    the same happens to the post metadata task folowed here: https://www.youtube.com/watch?v=Ni3KXdZ5Dl8

    View post on imgur.com

    when trying to create a Post meta template

    #2301165
    Kostas

    pm

    #2301196
    Ying
    Staff
    Customer Support

    The image is huge due to this CSS you added:
    https://www.screencast.com/t/HitQeLWkgg

    .single-post .dynamic-featured-image, .dynamic-author-image {
    	object-fit: cover !important;
    	height: 550px !important;
    	width: 100%;
    }

    For the avatar and author discreption issue, can you try disabling all plugins to debug?

    #2301204
    Kostas

    sorry for the leftover code, inserted and forgotten.

    I deactivated all Plugins still the author image is not displaying.

    thanks

    #2301218
    Ying
    Staff
    Customer Support

    No worries ๐Ÿ™‚

    Can you leave all the plugins deactivated except GP premium and GB, then switch back to the parent theme to test?

    If you can set up a staging site for us to do some more testing, it will be very helpful.

    Let me know!

    #2302228
    Kostas

    staging

    #2302308
    Ying
    Staff
    Customer Support

    As you can see here, when I check the posts, it shows the author ID is 6:
    https://www.screencast.com/t/Ak7XiYwKG1c

    But your ID is 1.

    As you can see there’re only 2 article is published by your profile, 1 is Hello world, and 1 is the latest one which I re-assigned the author:
    https://www.screencast.com/t/ClLD6INkV
    Now your avatar shows correctly on the latest post.

    The real ID 6 user is this one that doesn’t have an avatar or bio.
    https://www.screencast.com/t/6v5oqL5ndJ

    #2302433
    Kostas

    okk thanks and sorry for the frustration i should have seen that…

    #2302447
    Ying
    Staff
    Customer Support

    No worries ๐Ÿ™‚

Viewing 13 posts - 1 through 13 (of 13 total)
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