[Resolved] Audio files won’t work in Safari

Home Forums Support [Resolved] Audio files won’t work in Safari

Home Forums Support Audio files won’t work in Safari

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1568542
    Jonathan

    Perhaps I should post this in general WordPress forums, but I’ll start here.

    The audio files on this page work fine in Firefox and Chrome, but they don’t work in Safari, desktop or iOS. I’m using the WordPress audio block. Any ideas? Thanks.

    https://www.caregiversschool.com/student-page/

    #1568666
    Leo
    Staff
    Customer Support

    Hi Jonathan,

    I don’t think GP has the ability to cause an issue like this.

    Can you try activating a twenty series WP theme to see if the issue exist there as well?

    Let me know πŸ™‚

    #1568705
    Jonathan

    You’re right. It won’t work in 2020 either! I’ll look further.

    #1568716
    Leo
    Staff
    Customer Support

    Sounds good πŸ™‚

    #1568758
    Jonathan

    Just for the record, I found the problem. I did a test page and after about 10 audio files Safari would bog down with errors. I changed all the preload settings to “none” instead of “browser default,” and the page works fine. I presume someone with faster internet than I have wouldn’t have problems with the default setting. Challenges of rural life. πŸ™‚

    #1568762
    Leo
    Staff
    Customer Support

    Thanks for reporting back!

Viewing 6 posts - 1 through 6 (of 6 total)
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