[Support request] audio file won’t upload

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Home Forums Support audio file won’t upload

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  • Author
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  • #1976614
    Mark

    I have a GP site at http://quinn.michianait.net. I have two audio files I would like to use on the website. one is called “Vainement, ma bien-aimée.mp3” and the other is In der Frühe – Hugo Wolf.wav. The .wav file uploads to the media library, but the .mp3 file throws an error saying that for security reason this type of file is not allowed.

    They both seem like pretty standard file types. Is there a setting I have to make to allow file uploads for both types?

    Thanks

    Mark

    #1976632
    Leo
    Staff
    Customer Support

    Hi Mark,

    The theme itself has no control over this.

    I did a quick Google search and found this that might be helpful:
    https://tribulant.com/blog/wordpress/how-to-fix-sorry-this-file-type-is-not-permitted-for-security-reasons/

    If not please check with WordPress’ support team.

    Thanks!

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