[Support request] Assistance Neeed After Moving to GeneratePress 404 Home Page

[Manuel]

I’ve upgraded my site to GPP and GBP on a staging site and moved it live but the Home Page gives me a 404.

I can log in to WP and the other pages appear fine.

[Leo]

Hi there,

This cannot be a theme issue.

Any chance you can disable all plugins and custom functions except GP Premium and GenerateBlocks to eliminate conflicts from other plugins first?

Make sure all server/hosting cache is properly cleared as well.

[Manuel]

Done that. The staging site is working fine. Check it out below:

[Ying]

Can you go to settings > permalinks and hit the Save changes button?

Let me know if this works.

[Manuel]

Does not work.

[Manuel]

I gave you the login did you go in and took a look?

I looked into the ELEMENTS and there is nothing there.

[Leo]

We don’t log in to your site unless it’s absolutely necessary.

As mentioned before, this cannot be a theme issue – you can verify this by activating a Twenty series WP theme to test.

I would assume that it’s an issue from migrating the staging site to live site so my recommendation would be to check with your hosting support first and see if they are able to identify the culprit.

[Author]

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