[Resolved] Archive featured images have unexpected sizes after GP Premium 1.10 update

Home Forums Support [Resolved] Archive featured images have unexpected sizes after GP Premium 1.10 update

Home Forums Support Archive featured images have unexpected sizes after GP Premium 1.10 update

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1300798
    Kevin

    Before GP Premium 1.10 update, my archive featured images were all the some size.

    Since the update, I am getting unexpected sizes – some images are tall, some are short, etc. I feel I understand custom image sizes pretty well but just can’t figure out what it happening here.

    So far I have:
    cleared browser cache
    disabled WP-Rocket
    Regenerated thumbnails
    Uploaded new image
    Checked that uploaded images are larger then what I am cropping them to

    But just can’t get a uniform image size.

    What am I missing here?

    screenshot = https://imgur.com/a/pyvB7PL

    #1300902
    Leo
    Staff
    Customer Support

    Hi there,

    Are you using any custom functions to resize the featured images?

    What is the customizer setting set for currently?

    Let me know πŸ™‚

    #1300921
    Kevin

    Hi Leo,

    I am not using any custom functions to resize images.

    I included my customizer in the screenshot, but it is set to 768 width x 432 height.

    #1300924
    Leo
    Staff
    Customer Support

    Can you try to upload a picture that’s larger in height like all other pictures that are working correctly?

    Let me know πŸ™‚

    #1300961
    Kevin

    Thanks Leo.

    I just uploaded a ‘portrait’ image and had the same results.

    Screenshot = https://imgur.com/a/TsvMQqr

    #1300983
    Leo
    Staff
    Customer Support

    That screenshot doesn’t see to show anything.

    I think the live site is still showing the same image?

    Let me know πŸ™‚

    #1300999
    Kevin

    Weird. The screenshot should be displaying now.

    #1301013
    Leo
    Staff
    Customer Support

    Is there some sort of caching issue going on?

    This is what I’m seeing:
    https://www.screencast.com/t/LNcm7cBV

    Looks like the newest post is missing.

    We are talking about the Operation Lifeline post here right?

    Can you try only setting the height property in the customizer and leave the width to Auto?

    #1301062
    Kevin

    Leaving the width as auto and height at 240px seems to resolve the issue. Thank you.

    #1301068
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

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