[Resolved] Animated gifs not moving

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  • Author
    Posts
  • #1314445
    misteriostudio

    Hi team,

    We are using GP Premium with GenerateBlocks and the animated gifs appear static.

    I’ve tried to place them in various sizes, including 100%, but no changes. On the page I link to you, I’m using a Gallery inside Generateblocks Container. The second of the images should be animated.

    Could you help us or tell us what we are doing wrong?

    Thank you very much,

    #1314752
    Leo
    Staff
    Customer Support

    Hi there,

    Does it work normally if you insert it without GenerateBlocks?

    #1315121
    misteriostudio

    Nope, I’ve tried different ways and it doesn’t move in any

    #1315399
    David
    Staff
    Customer Support

    Try adding the GIF and selecting Image size: Full Size

    #1315474
    misteriostudio

    Thank you very much, David! Is working now.

    Just to help others: I had tried it in various ways and it didn’t work. The correct way is to choose the size of the images within the Gallery block options.

    Best,

    #1315522
    David
    Staff
    Customer Support

    Just to explain – when you upload an image, WP creates the difference src-set sizes. When that image is a GIF it uses the first frame of the Gif to create those images. So only the Full ( original ) image has all the frames.

    Its therefore advisable to upload GIFs at the correct size ….

    You’re welcome

Viewing 6 posts - 1 through 6 (of 6 total)
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