Archived topic
An error occurred while updating GP Premium: Download failed. Unauthorized
6 replies · Started by v4ncouver on June 19, 2017
What is the deal here?
Why is updating broken every single time?
I remember that this was an issue the last time I updated as well.
What's the fix?
Hi there,
This should help: https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message
No really Leo.
I am confused why my updates NEVER work.
This should be a one-click solution and that's it.
My website is just a plain vanilla site and all my plugins just update.
This happens when your URL has changed since your license key was activated.
Re-add it and save then it should be good next time. Unless the URL changes again.
It worked after I deactivated and activated again.
Maybe you guys can fix this soon because if it's not working, then why bother having this feature?
What do you mean by URL changes?
I am logged in as the admin and there are NO URL changes of any kinds as far as I know.
When you activate your license key, it stores your website address: yourwebsite.com
If your address changes (mywebsite.com, https instead of http etc..), then you'll get the unauthorized message and the key needs to be re-entered.
We have over 25,000 active license keys, and this error is only reported a handful of times each update. It's not a bug or anything that would stop us from offering updates through the Dashboard.
