- This topic has 13 replies, 4 voices, and was last updated 4 years ago by Tom.
-
AuthorPosts
-
March 17, 2020 at 4:04 am #1197142Daniel
Hi i just updated generate press premium and theme on this site https://ostermann.doctor/
After the update the mobile menu is not clickable and on sites like this https://ostermann.doctor/schulter the site seems to be broken… but only on mobile. I use wp bakery page builder an vc ultimate add ons … it worked perfect before.
i also implemented three dots on the right with some simple css… there i also gone.. i think is used you hooks to do this… but im not sure anymore…
important is the mobile menu it doesnt work anymore
March 17, 2020 at 4:07 am #1197143Danieloh just found out antoher problem… i use a hook in the wp header
<?php if (is_front_page()) : ?>
[rev_slider alias=”home”]
<?php endif; ?>it shows the slider on the homepage… this worked on mobile as well but not anymore only on dekstop
March 17, 2020 at 5:40 am #1197203Danielafter clearing the cache i found out the entire sit is broken… i set up an staging… see here
March 17, 2020 at 5:59 am #1197222Danielok i was able to fix all things except for one… when you go to https://ostermann.doctor/ on mobile and scroll all the way up the mobile menu does not work… it becomes transparent and the links in the menu were not clickable… as soon as you scroll down a little the menu works …
March 17, 2020 at 6:21 am #1197242DavidStaffCustomer SupportHi there,
can you disable your cache so i can take a look ?
March 17, 2020 at 8:16 am #1197491Danieli have no active cache .. cleared it and disabled the caching plugin
March 17, 2020 at 9:08 am #1197548LeoStaffCustomer SupportHave you sorted this?
I can see the menu working:
https://www.screencast.com/t/u7OzoLo4OX1IYou also still have WP Rocket enabled so please disable that if you need more help with this.
March 17, 2020 at 10:52 pm #1197944Danielhi
thanks for looging into this… wp rocket is not enabled… its just installed!
The menu works mostly but see here when it does not work… i made a short screencast
https://drive.google.com/file/d/1DL8P59aK7jPCNsJwAhsLIZkh57KaVxLr/view
thanks
March 18, 2020 at 3:16 am #1198150DavidStaffCustomer SupportRight Click > Inspect and in the Dev Tools > Network i can see Cached CSS and JS files – this maybe a server cache, we need to eliminate the caching as a possible cause of the problem.
March 19, 2020 at 12:12 am #1199119Danielah i forgot about varnish… cleared and disabled it
March 19, 2020 at 2:45 am #1199230DavidStaffCustomer SupportI can still see cached CSS files.
But what i cannot see is the problem.
The mobile menu on the main URL is working fine on all devices i have tested it on.
On the schulter URL – again the menu is working fine and there are not obvious breakages.Can you clear your device caches or test on another device ? Let me know.
March 19, 2020 at 5:42 am #1199373Danielhmm ok thanks
March 19, 2020 at 7:12 am #1199594DavidStaffCustomer SupportI have asked one of the team to take a look in case there is something obvious i am missing.
March 19, 2020 at 4:12 pm #1200052TomLead DeveloperLead DeveloperJust took a look and I’m not seeing any issues on my end – mobile menu is working nicely 🙂
-
AuthorPosts
- You must be logged in to reply to this topic.