[Resolved] After Update mobile menu doesnt work and mobile elemtens as well

Home Forums Support [Resolved] After Update mobile menu doesnt work and mobile elemtens as well

Home Forums Support After Update mobile menu doesnt work and mobile elemtens as well

  • This topic has 13 replies, 4 voices, and was last updated 4 years ago by Tom.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1197142
    Daniel

    Hi i just updated generate press premium and theme on this site https://ostermann.doctor/

    After the update the mobile menu is not clickable and on sites like this https://ostermann.doctor/schulter the site seems to be broken… but only on mobile. I use wp bakery page builder an vc ultimate add ons … it worked perfect before.

    i also implemented three dots on the right with some simple css… there i also gone.. i think is used you hooks to do this… but im not sure anymore…

    important is the mobile menu it doesnt work anymore

    #1197143
    Daniel

    oh just found out antoher problem… i use a hook in the wp header

    <?php if (is_front_page()) : ?>
    [rev_slider alias=”home”]
    <?php endif; ?>

    it shows the slider on the homepage… this worked on mobile as well but not anymore only on dekstop

    #1197203
    Daniel

    after clearing the cache i found out the entire sit is broken… i set up an staging… see here

    http://wordpress-55262-1202423.cloudwaysapps.com/

    #1197222
    Daniel

    ok i was able to fix all things except for one… when you go to https://ostermann.doctor/ on mobile and scroll all the way up the mobile menu does not work… it becomes transparent and the links in the menu were not clickable… as soon as you scroll down a little the menu works …

    #1197242
    David
    Staff
    Customer Support

    Hi there,

    can you disable your cache so i can take a look ?

    #1197491
    Daniel

    i have no active cache .. cleared it and disabled the caching plugin

    #1197548
    Leo
    Staff
    Customer Support

    Have you sorted this?

    I can see the menu working:
    https://www.screencast.com/t/u7OzoLo4OX1I

    You also still have WP Rocket enabled so please disable that if you need more help with this.

    #1197944
    Daniel

    hi

    thanks for looging into this… wp rocket is not enabled… its just installed!

    The menu works mostly but see here when it does not work… i made a short screencast

    https://drive.google.com/file/d/1DL8P59aK7jPCNsJwAhsLIZkh57KaVxLr/view

    thanks

    #1198150
    David
    Staff
    Customer Support

    Right Click > Inspect and in the Dev Tools > Network i can see Cached CSS and JS files – this maybe a server cache, we need to eliminate the caching as a possible cause of the problem.

    #1199119
    Daniel

    ah i forgot about varnish… cleared and disabled it

    #1199230
    David
    Staff
    Customer Support

    I can still see cached CSS files.
    But what i cannot see is the problem.
    The mobile menu on the main URL is working fine on all devices i have tested it on.
    On the schulter URL – again the menu is working fine and there are not obvious breakages.

    Can you clear your device caches or test on another device ? Let me know.

    #1199373
    Daniel

    hmm ok thanks

    #1199594
    David
    Staff
    Customer Support

    I have asked one of the team to take a look in case there is something obvious i am missing.

    #1200052
    Tom
    Lead Developer
    Lead Developer

    Just took a look and I’m not seeing any issues on my end – mobile menu is working nicely 🙂

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