[Support request] After installing WP Discuz plugin, or maybe its generate press, grey box appears

[bluebit]

This only happens on mobile on my site where there are comments section: https://cryptomapa.co/brasil/manaus-booking/

Screenshot: https://imgur.com/a/CV359

Plugin that I installed, http://wpdiscuz.com/

How do I fix this grey bar on the right side of the screen?

[Leo]

Hi there,

Everything looks normal on my screen? https://s33.postimg.org/ibciytgwf/2017-12-08_2147.png

[bluebit]

on an iphone it doesnt look normal 🙁

[Leo]

Have you checked with the plugin author if only pages with their plugin content is affected?

[bluebit]

Yes, still having wait for them to reply. Also I found something weird, in firefox when you access this page and click on the brazil flag, its supposed to go to a link, and it doesn’t https://cryptomapa.co/negocios/

In Safari it works, any idea what is causing this?

[Leo]

Hmm that’s weird.

Looks like you are using some sort of page builder on that page though, perhaps check with their support?

[Eric]

Was this issue resolved? I noticed the same thing happening and it only happens on mobile. Doesn’t seem to be a problem with other wordpress themes.

[Leo]

Can you link me to the page in question?

[Eric]

Hi Leo,

Take my last article : https://www.veganostomy.ca/are-pouch-liner-flushable/#comments

On a mobile phone or using Chrome inspection with the mobile toggle (not responsive) click on the box to write a comment and the page size gets wider on the right side. No idea why. I spent a few hours disabling stuff, removing plugins, going through some of the elements… Nothing gives me a clue.

[Tom]

Give this CSS a try:

.wc-form-footer {
    overflow: hidden;
}

[Eric]

Tom, you are brilliant!! Thank you! I’ll let the guys over a gvectors (the wpdiscuz devs) know about this fix.

[Tom]

Glad I could help! 🙂

[Author]

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