[Support request] After Applying the site Library customize page doesn't opened why?

Home Forums Support [Support request] After Applying the site Library customize page doesn't opened why?

Home Forums Support After Applying the site Library customize page doesn't opened why?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1117166
    Santosh

    I got the problem on customization page of admin panel after applying the site library? Would you please help me?

    #1117325
    David
    Staff
    Customer Support

    Hi there,

    what happens when you try opening the Customizer ?

    If it is just a white screen then this is usually because your PHP Memory Limit needs increasing:

    https://docs.generatepress.com/article/increasing-php-memory-limit/

    #1126528
    Santosh

    Also after that, having problem with:

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/n4mwru6fyela/public_html/blog/wp-includes/class-wp-customize-setting.php on line 163

    Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/n4mwru6fyela/public_html/blog/wp-includes/functions.php on line 4306

    #1126585
    David
    Staff
    Customer Support

    You need to increase the PHP Memory limit as per the article i provided above:

    https://docs.generatepress.com/article/increasing-php-memory-limit/

    #1127579
    Santosh

    I did the same task as you given before or now. Its the same task. How can I do?

    #1127670
    David
    Staff
    Customer Support

    What did you increase the Memory Limit to?

Viewing 6 posts - 1 through 6 (of 6 total)
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