[Support request] Ads not showing

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  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by Leo.
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  • #1107866


    A couple of days now, I noticed that the google ads do not show up in home page as well as in stores category. They show everywhere else in the site except for these 2 pages. I have deactivated the W3 Total cache plugin, but the ads still didn’t show, so I activated again and cleared all caches as well as our cloud cache, but the ads don’t show up again.

    All I see is empty spaces where the ad is supposed to show.

    View post on imgur.com

    When i inspect this empty space, i can even see the ad code, but somehow the ads do not show!

    View post on imgur.com

    The same code which is inserted as a hook, works for all other pages exept for these 2 pages (home and stores). Could you please advise what might be causing this?



    Customer Support

    Hi there,

    I can’t see any obvious issues unfortunately. It’s unlikely a theme problem though.

    Have you tried disabling your other plugins to test?

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