[Resolved] Addon unable to save from recieved e-mail

[Adela V.]

Hello,

I´ve purchased “generate spacing” addon
and because I don´t have GP account I get an e-mail with the licence etc.,
but as I followed the instructios, I didnt get the part, where I should save the addon by right click.
Every link in the recieved e-mail is only saving as html, there´s no zip file to be downloaded.
I´ve resend the email to my IT, he´s webhosting my WP site, but he didn´t know either.

And know the link is expired as you claim it´s valid only for 24 hours. :/

Isn´t there possibility that as I´m not geristered at GP user, just recieved the e-mail, the file could be missing please?

Thank you in advance for the reply, Adela.

[Tom]

Hi Adela,

If you email me at support@generatepress.com with the email you purchased with, I can set an account up for you.

Let me know 🙂

[Adela V.]

Hello Tom,
thank you for your reply.
Purchase recieped was sent at your e-mail.
Thank you, Adela. 🙂

[Tom]

I just created an account for you – you should receive login details shortly 🙂

[vetrad2004]

Ouu Tom, THANK YOU! Got it, and it does work.
Hope we´ll don´t talk soon, cause I´ve planned, if this addon gonna works, to buy another one. 😀
Nah, it´s gonna be fine, take care and thanks for the support!
Bye A. 🙂

[Tom]

You’re welcome! Glad I could help 🙂

[Author]

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