Archived topic
Addon unable to save from recieved e-mail
5 replies · Started by Anonymous on January 27, 2016
Hello,
I´ve purchased "generate spacing" addon
and because I don´t have GP account I get an e-mail with the licence etc.,
but as I followed the instructios, I didnt get the part, where I should save the addon by right click.
Every link in the recieved e-mail is only saving as html, there´s no zip file to be downloaded.
I´ve resend the email to my IT, he´s webhosting my WP site, but he didn´t know either.
And know the link is expired as you claim it´s valid only for 24 hours. :/
Isn´t there possibility that as I´m not geristered at GP user, just recieved the e-mail, the file could be missing please?
Thank you in advance for the reply, Adela.
Hi Adela,
If you email me at support@generatepress.com with the email you purchased with, I can set an account up for you.
Let me know :)
Hello Tom,
thank you for your reply.
Purchase recieped was sent at your e-mail.
Thank you, Adela. :)
I just created an account for you - you should receive login details shortly :)
Ouu Tom, THANK YOU! Got it, and it does work.
Hope we´ll don´t talk soon, cause I´ve planned, if this addon gonna works, to buy another one. :D
Nah, it´s gonna be fine, take care and thanks for the support!
Bye A. :)
You're welcome! Glad I could help :)