[Support request] Adding FB pixel to header

Home Forums Support [Support request] Adding FB pixel to header

Home Forums Support Adding FB pixel to header

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  • Author
    Posts
  • #1658821
    Galiena

    Hi,

    I tried adding a FB pixel to my sit. I created a new Hook Element.
    I added my pixel code I copied from FB to the content. And I selected the WP_Head from the Hook List.
    Also set the Display Rules to Entire Site. And I published.

    However, I still get an error on Fb stating: ” we can’t receive events for the FB pixel. The pixel code may not have been correctly added to the site”.

    What am I doing wrong?

    #1658840
    David
    Staff
    Customer Support

    Hi there,

    i just checked your site and i can see the FB Pixel in the head of the site.
    If you install this Chrome Extension you will be able to check the Pixel:

    https://chrome.google.com/webstore/detail/facebook-pixel-helper/fdgfkebogiimcoedlicjlajpkdmockpc/

    On my tests it showed the site had one pixel – the extension also provides a link to troubleshooting any issues.

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