[Resolved] Add-ons upload failed

[Nicki Watson]

Hi I’ve puchased the premium Add-ons and followed the instructions to upload but I keep getting this message:

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

Could you advise- I saved to my desktop and uploaded from there.

many thanks

[Tom]

Hi there,

Can you confirm that the file you’re uploading is named: gp-premium.zip

Let me know 🙂

[Nicki Watson]

Tom

no it downloaded as generatepress.1.2.9.5.zip

thanks

[Tom]

That’s the free theme file.

You would have received a purchase receipt with your gp-premium.zip download.

If you’d like to email me at support@generatepress.com, I can re-send you the download link, and also create a user account for you so you can login to this site to download the file at any time.

Let me know 🙂

[Nicki Watson]

Fixed thanks

[Tom]

You’re welcome 🙂

[Author]

Posts