Archived topic
Add-ons upload failed
5 replies · Started by Nicki Watson on May 1, 2015
Hi I've puchased the premium Add-ons and followed the instructions to upload but I keep getting this message:
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
Could you advise- I saved to my desktop and uploaded from there.
many thanks
Hi there,
Can you confirm that the file you're uploading is named: gp-premium.zip
Let me know :)
Tom
no it downloaded as generatepress.1.2.9.5.zip
thanks
That's the free theme file.
You would have received a purchase receipt with your gp-premium.zip download.
If you'd like to email me at support@generatepress.com, I can re-send you the download link, and also create a user account for you so you can login to this site to download the file at any time.
Let me know :)
Fixed thanks
You're welcome :)
