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[Resolved] Active Element on Page is not showing up

Home Forums Support [Resolved] Active Element on Page is not showing up

Home Forums Support Active Element on Page is not showing up

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #2499528
    CZARINA

    Hi, I created this Content Template element and set it on a specific page called “Travel Guide” as seen here (https://ibb.co/ZfChpH3)

    However, when I go to the page where the element should be, it doesn’t show up (https://ibb.co/3WT3V3m). Notice how the search bar is not there.

    I also checked the page by going to the “Pages” section and it shows as an Active Element on the right hand side panel of the page (https://ibb.co/3knvQR7)

    Why is the content element not showing up?

    #2499539
    Fernando
    Customer Support

    Hi Czarina,

    Can you provide admin login credentials so we can take a closer look?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2499659
    CZARINA

    Hi Fernando, I just added in the admin login credentials.

    #2499668
    Fernando
    Customer Support

    Thank you! Can you share the login link as well?

    #2499672
    CZARINA

    Added it in now too 🙂 sorry about that

    #2499676
    Fernando
    Customer Support

    You have a Category that has the same slug as the Page Travel Guide – the slug is travel-guide.

    You’ll need to replace this so that the permalinks aren’t getting jumbled.

    After you replace it, rebuild your Permalinks. To do this, go to Settings > Permalinks and just hit save.

    #2500187
    CZARINA

    I would have never guessed that that’s the issue. Thank you very much!!!

    #2500843
    Fernando
    Customer Support

    You’re welcome, Czarina!

Viewing 8 posts - 1 through 8 (of 8 total)
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