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[Resolved] Activating Color Addon breaks GP plugin

Home Forums Support Activating Color Addon breaks GP plugin

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1159084
    Kris

    Just installed, GP theme and GP premium plugin are latest versions.
    GP Premium plugin is the ONLY active plugin.

    As soon as I activate Color addon in GP premium and click ‘customize’ I get the ‘ah snap’ white screen of death.
    If I activate Colors first it works by itself. If I activate any other addon after Colors the site breaks.
    If I activate any addon THEN activate Colors the site breaks.

    As a work around I can enable Colors ONLY, make my adjustments. Deactivate Colors and turn on the other addons I want.

    I am running this on a local install of XAMPP.

    #1159135
    Leo
    Staff
    Customer Support

    Hi there,

    Can you try increasing the PHP limit and see if it helps?
    https://docs.generatepress.com/article/increasing-php-memory-limit/

    Let me know πŸ™‚

    #1159145
    Kris

    Same behaviour. Is there any way to confirm that the change was picked up ie it allocated 128m ram?
    I stopped and restarted XAMPP after adding that line to wp-config.php.

    #1159149
    Leo
    Staff
    Customer Support

    Local sites generally don’t have caching issue so Id assume its picked up already.

    Can you try browser incognito mode to eliminate any unknown conflicts? What if you try another browser?

    #1159151
    Kris

    BINGO! works in incognito!! Many thanks!!

    #1159157
    Kris

    FYI i remmed out the memory setting you suggested in wp-config.php and it still works in incognito (chrome).

    I can totally work this way. Only posting this as it may help others.

    #1159206
    Leo
    Staff
    Customer Support

    In this case it’s likely a browser extension that’s causing the issue.

    You can disable all of them then reactivate one by one if you’d like to determine which one.

    Glad I able to help and thanks for the review πŸ™‚

Viewing 7 posts - 1 through 7 (of 7 total)
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