Archived topic
Activating add-ons on a new site
6 replies · Started by Ammar Abdulhamid on September 17, 2015
Hi Tom. I have GP premium and I am trying to activate my add-ons on a new site. But, despite activating them through my GP account, and despite the fact that I can see the plugins activated, they don't show up in the customizer. Am I missing something?
Hi there,
Have you activated them in "Appearance > GeneratePress"?: https://generatepress.com/knowledgebase/install-activate-addons/#gp-premium
When I go the appearance -> generate press, I don't get the table showing the list of add-ons and the activation buttons. There is a place where I can insert my email for add-on updates, but even there, there is no save button. So, I am not really sure what's the story.
That means GP Premium most likely isn't activated.
Go to "Plugins" in your Dashboard and find GP Premium - is it activated?
If it is, deactivate it and delete it.
Then go to your account (https://generatepress.com/account) and download a fresh copy to install and activate - something might be corrupted in your version.
I downloaded generatepress.1.3.13.zip, then uploaded it to the site, now I am getting this message
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
I deleted everything and downloaded everything anew, and everything is working fine right now. Sorry to bother you Tom, but your advice did help. Thank you.
No bother - I'm glad I could help :)