[Resolved] Access to GenerateBlocks support

[Erik]

Purchased GenerateBlocks to help with layout. Previously I have used elementor but want to move to something faster. Anyways, I requested access to the GenerateBlocks support system but my account needs to be approved – and have been waiting a week for that email.

My question I would post there is when do you use local patterns vs reusable guttenbergblock. There seems to be a lot of ways to add templated stuff and I get confused about what to make: an Element, a Pattern, A Shape, An Icon, Ruseable block.

If I have something that is constant and static and in the same place, I would use an element (appearance > elements)
If I have something like a page hero section where the content may change, what should I use?
If I have something I want to be reused and universally updated when a change is made, what should I use?

Thanks

[Leo]

Hi Erik,

Just to confirm, you’ve purchased GenerateBlocks pro?
https://generateblocks.com/pro/

If so you should be able to open support tickets here:
https://generateblocks.com/support/

Let me know if I’m missing something here.

[Erik]

Yes i did purchase the pro version of generate blocks

[Leo]

I see your topic in GB’s support ticket system and we will get to it.

Thanks!

[Author]

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