Archived topic
Access denied when configure GP Premium on any subdomin!
5 replies · Started by Omar on January 23, 2021
Hello Dear,
I set up a multisite for my business, I used Generatepress as a theme for one of the subsite. Now, I decided to use it for the entire site. Unfortunately, I wasn't able to configure the setting of the GP Premium! I am only able to do on the subsite that I already have the theme activated. I can't see the option in the dashboard menu, and when I press on configure from the plugins page, it redirects me to a page with a message "Access Denied".
One more thing, is it possible to use a different template from the Genereatepress library for each subsite?
Hi there,
GP Premium must be activated and configured on each individual subsite - it can't be configured in the Network Admin area.
Yes, you can use the Site Library on each individual subsite.
Hope this helps!
Hello Tom,
Thank you for your kind response, I already installed it through the network admin area, but I activated it separately from each subsite. but still, I can't access the configuration page from any subsite! I am only able to do from the subsite that I used GP Premium first.
That's strange. Our Site Library site is a multi-site install with over 70 sites all with GP Premium configured differently.
What does this Access Denied page look like? Can you show us a screenshot?
Thank you, Tom, the issue has been resolved
Great to hear :)
