[Resolved] about Woocommerce product columns error

Home Forums Support about Woocommerce product columns error

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  • #1172138
    jek

    Hello, I created a woocommerce website using GP theme and Divi builder, but there is a problem as follows:
    Some category pages in the store only show one column, others are normal 3 or 4 columns. What is the reason for this? The number of product columns that have been customized is set to 4 columns.
    Normal page: /product-category/sprockets/
    Problematic page: /product-category/chain/

    #1172186
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1172194
    jek

    I closed Divi Builder and this problem was solved. What can I do to make GP and Divi Builder work together?

    #1172197
    jek

    I also reflected this issue to Divi just now. Please help me, thanks.

    #1172411
    David
    Staff
    Customer Support

    Hi there,

    So on the sprockets (correct) archive the HTML for the comments is 100% GP.
    On the Chains (broken) archive – DIVI has inserted its own container within the columns HTML which is breaking the layout.

    I am not a Divi user – so not sure how it works but was the Chains archive edited at all using Divi ?

    #1174742
    jek

    I see.
    But I did not use divi to edit any of the woocommerce category pages.

    #1174885
    jek

    I solved this problem by other methods.

    #1175101
    David
    Staff
    Customer Support

    Odd i cannot explain why Divi would be adding its code.
    Glad to hear you found a solution.

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