[Resolved] A critical error has occurred on this site. Please check your site administrator

[Bob]

Hi!

Can’t edit my page after editing for over an hour.

Critical erorr.

Fourth time in 2 weeks time. It’s not the memory. Purged cache. Disabled LS cache and still didn’t work.

How come that I keep getting this error and how do I solve it? Cannot connect my hosting provider in the weekend.

Thank you in advance.

[Bob]

onbezorgdontslag.nl

[Bob]

PHP Fatal error: Allowed memory size of 801112064 bytes exhausted (tried to allocate 208896 bytes) in /var/www/vhosts/onbezorgdontslag.nl/httpdocs/wp-includes/class-wpdb.php on line 2397\n

This is from my error log.

How is this possible. My memory limit is already 512. This should be enough right?

[Bob]

Found the issue.

It’s because of my plugin WP Mail SMTP. WP Forms itself is not the issue.

UPDATE: it’s now because of my WP Forms. When enabling WP forms and disabling WP Mail SMTP: I get the critical error.

I don’t have support for this WP Mail SMTP. Any idea why WP Mail SMTP causes this critical error?

Kind regards

[Bob]

And again.. stopped working after few edits. Even though I deactivated all plugins, except for GP and GB.

This is truly frustrating.

The weird thing is that I only can’t edit my homepage.

[Leo]

Hi Bob,

Sorry about the frustration. We haven’t received any other reports on this so I highly doubt that it’s a theme issue.

Just to confirm, have you tried #1 here and it does not resolve the issue?
https://docs.generatepress.com/article/debugging-tips/

Please make sure all custom functions are disabled as well.

If that still doesn’t help, can you try #4 in the same article to test?
https://docs.generatepress.com/article/debugging-tips/

[Author]

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