[Support request] 504 Gateway Timeout. Cannot find server config file.

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  • #1088964
    Jeremy

    Hi, I just purchased the GP premium them and was wanting to import a site library. I’m getting a 504 error message and as per the suggestions on GP site, I am supposed to add this (fastcgi_buffers 16 16k; fastcgi_buffer_size 32k;) to my network config file.

    Problem is, I tried this by going to file manager on Siteground but adding these two lines to the wp-config.php file didn’t solve the problem. Can you please advise me since I am not much of a programmer.

    #1090170
    Tom
    Lead Developer
    Lead Developer

    Hi Jeremy,

    Strange – Siteground shouldn’t have any issues with the Site Library.

    Any chance you can check with their support? They might be able to make those server adjustments on the server-level instead of via wp-config.php.

    Let me know 🙂

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