[Support request] 404 page messed up

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Home Forums Support 404 page messed up

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • #505388
    Rani

    Hi,
    First thanks for the great theme.

    I am having a strange issue – the 404 page on my site is messed up.
    Tried to find plugin conflicts – and nothing.

    Example – http://www.staging1.savey.co.il/agg

    Would love your help.

    Thanks ahead,
    Rani

    #507142
    Rani

    Hi,
    Still waiting for an answer on this…

    Best,
    Rani

    #507149
    Leo
    Staff
    Customer Support

    Hi there,

    Sorry not sure how we’ve missed this!

    I see a Tons of console errors: http://www.screencast.com/t/hiZEclBPs

    Can you try disable all plugins except GP premium and let us have another look?

    Thanks!

    #507186
    Rani

    Hi Leo,
    No problem.
    I have disabled all the plugins except GP premium.

    Thanks,
    Rani

    #507320
    Rani

    Hi,
    Just making sure you see this – I can’t do anything on my site now as long as all the plugins are disabled for your check.

    Thanks,
    Rani

    #507396
    Leo
    Staff
    Customer Support

    And this is only happening on the 404 page?

    I’ve forwarded this to Tom for him to have a look 🙂

    Please leave it as it is for now.

    Thanks!

    #507481
    Rani

    Yes. Only on the 404. All other pages work great.

    Thanks,
    Rani

    #507506
    Tom
    Lead Developer
    Lead Developer

    The page is looking for scripts at another domain.

    For example: https://www.savey.co.il/wp-content/themes/generatepress/css/mobile.min.css?ver=2.0.2

    However, that link isn’t working. Is the theme installed at that URL?

    #507536
    Rani

    The generatepress theme is now installed on a staging enviroment, while the production is still using another theme.

    Could thia be the issue?

    #508090
    Tom
    Lead Developer
    Lead Developer

    That’s the issue. The staging server is still making resource calls to the production server. If those resources don’t exist, you’re going to run into issues.

    You’ll need to change the URL everywhere on your staging server, so the resources call to the staging server instead of the production server.

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