[Support request] 404 error on all pages but homepage

Home Forums Support 404 error on all pages but homepage

  • This topic has 9 replies, 3 voices, and was last updated 4 months ago by Leo.
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  • #1295287
    Dalibor

    I noticed it earlier today, I haven’t changed anything on my website for a couple of days.
    -turned off all the plugins
    -switched the theme
    -restored to earlier backup (databases and all)
    -loaded clean .htaccess ( RewriteEngine On
    RewriteCond %{HTTPS} off
    RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301])
    -reverted to earlier WP 5.3.3
    -tried to publish the new page only to get: “Publishing failed. The response is not a valid JSON response”
    -contacted the web-host, they claim that everything is fine on their side (my other website on the same web-host account
    works fine)

    Nothing works, please help if you can.

    #1295343
    Dalibor

    I got this on my site health status:

    The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.

    The REST API call gave the following unexpected result: (404)

    #1295351
    David
    Staff
    Customer Support

    Hi there,

    try clearing and disabling any cache plugins and then rebuild permalinks by clicking Save Changes in Settings > Permalinks

    Let us know.

    #1295356
    Dalibor

    Did that already, didn’t help.

    #1295532
    Dalibor

    I guess my next step is changing DNS from Cloudflare back to web-host, to see if it is a problem with CDN.

    #1295626
    Leo
    Staff
    Customer Support

    Yup checking with your hosting support would be a good idea.

    #1295636
    Dalibor

    Tried that, they don’t have the clue

    #1295669
    Leo
    Staff
    Customer Support

    GP itself really cannot cause issues like this.

    I would assume the issue remains if you switch to a twenty series WP theme?

    If so it really should be hosting side of issue.

    You could also consider restoring a backup.

    #1295684
    Dalibor

    99.99% it’s not GP fault (I’ve never claimed it is), I’ve tried a backup. It didn’t work.

    #1295709
    Leo
    Staff
    Customer Support

    I would escalate the issue with the hosting support.

    If you show them it isn’t working in a default twenty series theme, they really need to help you out.

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