Archived topic
403 Forbidden. Your server is not able to communicate with generatepress.com
4 replies · Started by Gordon on April 13, 2022
Hi
I see there's quite a few similar posts on this and suspect that there's a block on my server's IP address at the GP & GB license server.
I can't get GeneratePress Premium or GenerateBlocks Pro licenses activated at all.
The server IP here is 188.166.173.181
I haven't had this problem before.
I can see the "forbidden" messages using the debugger:
https://share.getcloudapp.com/lluEgBZ1
Many thanks in advance.
Gordon
Hi Gordan,
To confirm, have you tried the steps here as well?: https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/
Kindly let us know. Hope to hear from you soon. :)
Hi Fernando
That worked when applied to the child theme functions file.
I assume I need to raise a similar request in the Generate Blocks Pro support forum and that also seems to be still blocked?
Gordon
Hi there,
i'll pass this topic on to Tom so he can check out if theres a IP block on GenerateBlocks server.
Hey Gordon,
GenerateBlocks doesn't have a secondary API at the moment. However, I checked with our hosting and that IP was indeed blocked. It should be good to go now :)
