[Support request] 400 Error on Site Library Install

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  • #1466632

    I really want to persist with Generatepress as I love the theme but I am at my wits end with this 400 error I have been getting all week as I try to install Marketer. I have had wordpress reinstalled by support multiple times still to no avail, so even on a brand new out of the box wordpress site I get this error. Please help me as I do want to build my site on this platform but I am running out of patience. Thank you.

    Customer Support

    Hi there,

    first off – which host are you using ?



    We have been trying to install and use Generate Press premium on our dev environment for a news website. Since its a news website, the size of the website is big.

    We are seeing a bug while importing the template from the gallery.

    We don’t understand why the 400 error occurs since the admin-ajax is not blocked.

    The action ‘generate_import_site_options_split’ returns a 400 error code(see attached image).

    Best regards,

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