[Support request] 0 error [?] while importing from site library

Home Forums Support [Support request] 0 error [?] while importing from site library

Home Forums Support 0 error [?] while importing from site library

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1671612
    Deepa Chokkakula

    Dear Team,
    I am getting 0 error [?] while import the site from site library.

    #1671744
    David
    Staff
    Customer Support

    Hi there,

    can you make sure that there are no plugin/server caches or optimizations ( such as Redis ) running. Also check with your host that the gpsites.co domain can be reached.

    #1671870
    Deepa Chokkakula

    I am confused about “check with your host that the gpsites.co domain can be reached”.

    By the way on my backend varnish runs with apache and Nginx. it is a sandwich method where the request goes Nginx->varnish->apache and responds to the request is in the reverse way.

    #1671873
    Deepa Chokkakula

    why am I able to install other plugins and themes

    #1671940
    David
    Staff
    Customer Support

    The Site Library will try to import content to your site – Server side or plugin caches can disrupt the import process. You need to test without caches enabled to see if that is the issue.

Viewing 5 posts - 1 through 5 (of 5 total)
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