[Resolved] 0 Comments Showing But Post Has Comments on Staging

Home Forums Support [Resolved] 0 Comments Showing But Post Has Comments on Staging

Home Forums Support 0 Comments Showing But Post Has Comments on Staging

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2311348
    Ian

    We are rebuilding a site within a staging environment and noticed most if not all posts says: “0 thoughts on” when there are comments in that post. Can I check to make sure it’s because it’s a staging site with a different URL? ie. it will correct itself once we push to live?

    If not, how do we troubleshoot this?

    #2311358
    Leo
    Staff
    Customer Support

    Hi there,

    I don’t believe this is an URL issue or a GP related issue.

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know ๐Ÿ™‚

    #2311449
    Ian

    Thanks Leo. I have disabled all plugins and still the same issue. But I did find this is happening on the live site before staging was even created. Looks like a Core issue.

    Appreciate your help as always!

    Ian

    #2312502
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)
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