- This topic has 7 replies, 2 voices, and was last updated 6 years, 9 months ago by
David.
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August 7, 2019 at 12:47 am #977788
Tugce
Hi,
When I logged in my WordPress account, the header and font are as they should be. However after logout, I noticed that the header’s shape changed and thickened, and the font became even darker. After login, the situation is resolved. I can’t put a screenshot at the moment but does anyone know why would something like that happen? How can I fix this issue permanently to see everything is the same without log in.
Best wishes,
Tugce
August 7, 2019 at 5:25 am #977938David
StaffCustomer SupportHi there,
you can share screenshots by providing us a link to the hosted image files or use one of the many online image sharing sites.
The site you linked us to isn’t a GP site – looks like a Wix site?
August 7, 2019 at 10:28 am #978335Tugce
Hi David,
Sorry for the misunderstanding. My WordPress site that I currently working on is http://toofabric.kinsta.cloud
As you can see below, I’m not logged in at the moment but my header looks like thickened and font size changed:
https://eksiup.com/p/yd72372dcq82After logging in, the header seems like below which is the correct version:
https://eksiup.com/p/s972374jrdusDo you have any idea about this issue?
Thank you!
August 7, 2019 at 11:59 am #978407David
StaffCustomer SupportCan you try flushing and disabling your cache plugin – then compare the logged in / logged out versions using a private browser ( no cache )
August 7, 2019 at 1:32 pm #978474Tugce
Hi David, thanks a lot it worked! I have been using Autoptimized plugin suggested by Generatepress. I have flushed and disabled it. I also use Kinsta hosting and there is a default cache service provided by them within WordPress.
My last question is how I can keep using Auptomized properly without having an error like that? Would my problem be fixed if I delete and reinstall Autoptimized?
August 7, 2019 at 1:42 pm #978481David
StaffCustomer SupportIts always best to flush and disable caches before making customizations to the site. Once you have finished customizing you can re-enable them.
So you should be fine to re-enable it.If the issue comes back try flushing the cache again.
If it persists then try disabling the Combine CSS style sheets option in the plugin settings.August 7, 2019 at 11:23 pm #978732Tugce
I didn’t know that. Thank you very much for your help David.
August 8, 2019 at 5:34 am #978924David
StaffCustomer SupportYou’re welcome.
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