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[Resolved] WooCommerce Stripe fields are narrow

Home Forums Support [Resolved] WooCommerce Stripe fields are narrow

Home Forums Support WooCommerce Stripe fields are narrow

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  • Author
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  • #812942
    Martin

    On the WooCommerce checkout, the Stripe fields are very narrow:

    02.17.2019-13.29.18

    Not sure if this is something from GeneratePress, WooCommerce, or Stripe.

    Any ideas?

    #812970
    David
    Staff
    Customer Support

    Hi there,

    have you completed the stripe set-up?

    https://docs.woocommerce.com/document/stripe/#section-2

    The other time i have seen this is where certain billing fields have been unset that stripe relies on.

    #813095
    Martin

    Yes I believe I did, and checked everything again.

    Interestingly, I found this support ticket for another theme where the screenshot looks just like mine. Also, as with mine, I can use CSS to change the field size, but it’s still not possible to input values.
    https://theme.co/apex/forum/t/woocommerce-stripe-cc-fields-too-small/36653

    #813133
    Tom
    Lead Developer
    Lead Developer

    I’m seeing this error in your console log: https://www.screencast.com/t/RDX8bzYD

    I think if you fix that, it should work.

    Let us know 🙂

    #813138
    Martin

    Tom, I really thought I had the proper keys in there, but apparently not…that was it. Thank you so much. Really appreciate it.

    #813170
    Tom
    Lead Developer
    Lead Developer

    You’re welcome 🙂

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