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[Resolved] suggestion re support search

Home Forums Support [Resolved] suggestion re support search

Home Forums Support suggestion re support search

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #643528
    Janet

    Please consider another search engine for searching either the forum or the documentation, or explain best way to search it. I find it returns zero results when trying to search for more than, say, two words, and when I do get results, you display too much for each result, which makes it hard to scan for the (possibly) appropriate one.

    #643530
    Leo
    Staff
    Customer Support

    Hi Janet,

    I agree the search function support forum and docs definitely aren’t the best.
    I’ve chatted with Tom about this a few times but I believe there isn’t too much we can do.

    The easiest method (what I do often actually) is to use Google search in a format like this:
    [My issue] Generatepress.

    If you still can’t find what you are looking for, definitely let us know on here and we will try our best to point you to the right direction.

    Let me know if this helps 🙂

    #643541
    Janet

    Hard to imagine there isn’t anything you can do, but if you say so… Didn’t occur to me that Google site search would go into forums. I’ll try that next time.

    #643544
    Leo
    Staff
    Customer Support

    Forum search is just from BBPress which is what we are using. It’s only really useful if you know the exact word you are searching.

    Google rocks 🙂

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