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[Support request] GP update failed

Home Forums Support [Support request] GP update failed

Home Forums Support GP update failed

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  • #639441
    Tom

    Hi,

    I have GP version 2.1.2 and GP Premium version 1.6.2. and I have just installed some plugins but did not change any code.

    When I try to update GP to vers. 2.1.3 the following message is shown:
    “Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.”

    Do you know where this message come from? What can I do?

    Best, Tom

    #639618
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    This article may be helpful: https://docs.generatepress.com/article/updating-issues/#could-not-copy-file

    Let me know if you have any questions 🙂

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