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[Resolved] Mobile header not working properly

Home Forums Support [Resolved] Mobile header not working properly

Home Forums Support Mobile header not working properly

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2601201
    Bob

    Hi!

    Having problems with my mobile hamburger menu.

    1. grayish box around it. Don’t know how to change it. Tried in customization –> colours panel.
    2. hamburger menu doesn’t open properly. Works a few times, but then no more. Until I refresh the page, then it’ll appear again.

    How do I fix both problems?

    Thank you.

    Bob

    #2601427
    Ying
    Staff
    Customer Support

    Hi Bob,

    Do you mind linking us to the page?

    #2601539
    Bob

    Onbezorgdontslag.nl

    It works now and then. Most of the times it doesn’t work. After some scrolling and/or clicking few times it stops working.

    #2601551
    Ying
    Staff
    Customer Support

    For question 1, the color is added to highlight the menu toggle for accessibility reason, if you want to remove that, add this CSS:

    .mobile-menu-control-wrapper .menu-toggle {
        background-color: transparent;
    }

    For question 2, I just tested it and it’s working. Based on your description, it sounds like a cache issue or JavaScript conflict.

    Try disabling all your cache settings including plugins and server end cache, then test it again, if the issue is gone, then it’s basically a cache issue, try getting in touch with the cache plugin’s support for how to set the plugin correctly to avoid the issue.

    Keep us updated!

    #2601844
    Bob

    Hi Ying,

    You saved the day once again. Thank you!

    You were correct: it was a JavaScript conflict because loading JavaScript was “delayed” in LS cache.

    Just switched it to “deterred” after reading an other topic on GP with exactly the same problem. Now it works like a charm.

    Sometimes I don’t know what I’m doing, but it works lol.

    Have a good weekend.

    Bob

    #2602420
    Ying
    Staff
    Customer Support

    Glad to hear that 🙂
    You too, enjoy your weekend!

Viewing 6 posts - 1 through 6 (of 6 total)
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