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[Resolved] Not importing demo data

Home Forums Support [Resolved] Not importing demo data

Home Forums Support Not importing demo data

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #2600782
    Jean

    Hi,

    I’m trying to setup a site through the site library and importing the demo data but it doesn’t import any data allthough it says everything is important and done and that I now can start customizing my website but it never imported and data it did install and activate the plugin but no data was imported? I tried different sites with the same isusue.

    #2600806
    Jean

    can it be due to that i can’t activate my license key? when i apply my license key in my wordpress site after adding the website to the generatepress gp premium sites. i receive following error message: “403 forbidden. Your server can’t communicate with generatepress.com to activate your key.”

    #2600820
    Jean

    Trying to follow this guide: https://docs.generatepress.com/article/license-key-activation-issues/
    but it doesn’t say where i should add that php function to which file? i tried to add it to functions.php but it didn’t work i got a different error when i did that

    #2600958
    David
    Staff
    Customer Support

    Hi there,

    can you make sure that your site has no caching or CDN enabled wether that be a plugin or on the server ?
    then retry the site import process

    #2601157
    Jean

    Seems to be the issue that I got when i tried to connect the key, I followed the guide on the link above to be able to connect the key and once i got they key connected i could do the import. I enabled the curl as the guide recommended and then it worked.

    #2601857
    David
    Staff
    Customer Support

    Glad to hear you got it working

Viewing 6 posts - 1 through 6 (of 6 total)
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