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[Support request] Page attribute area missing

Home Forums Support [Support request] Page attribute area missing

Home Forums Support Page attribute area missing

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #2596312
    Jose

    Hello, I am using your “Classic” theme, and I can’t locate the page attribute area to designate the parent page for a page. I use your parent theme for another website and have no problem with that. Can you tell me how to troubleshoot this?

    #2596356
    David
    Staff
    Customer Support

    Hi there,

    the Theme doesn’t affect whether that meta box is displayed.
    Could you check for a plugin conflict by temporarily disabling all plugins and then clearing any caches. Then check the page editor.

    #2596765
    Jose

    I have disabled all plugins except GP Premium and cleared all my browser caches and I still don’t see the page attribute area. Perhaps it’s in another area? I appreciate any help.

    #2596789
    Ying
    Staff
    Customer Support

    Can you click the 3 dots icon on the right top corner of the editor?

    Then go to preference > panel, does the Page attributes option is toggled?
    https://www.screencast.com/t/Ar0yRqz7

    #2596821
    Jose

    Ok, that was the issue, Thank you! I didn’t have to do that for the other theme. Do I have to do that for every page I create? I am planning on creating a lot of pages for this site. Thanks again!

    #2596883
    Jose

    Ok, so it looks like I only have to do it once. Problem solved. Thank you!

    #2596932
    Ying
    Staff
    Customer Support

    No problem!

    This is a WP option, GP doesn’t interfere with it, it should not be a theme-specific issue 🙂

Viewing 7 posts - 1 through 7 (of 7 total)
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