Home › Forums › Support › What i am designing on Generate Press Pro isn’t what is shown on my website
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Ying.
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April 3, 2023 at 8:32 am #2594870
Anis
Hello,
As i said in the title what i am designing on Generate Press Pro isn’t what is shown on my website. Wherever i am creating pages or elements or posts in WordPress/Generate press, then publish, i don’t find the same result in the actual web. Here is 2 links of 2 screenshots of what i mean by that.
What i did till this point, is to edit then refresh the website, then edit and refrech etc, so you can see in order to make it look clean in the actual website (link 2) what i had to do in generate press (Link 1). apart from the point that it takes way too much time. i found out recently that in mobile view is even more messed up.
I tought at first it was plugins issue, because i had similar a view issue with a plugin but after desactiviting everything, it’s seems it’s not. I have no widgets, i removed them all. I purge the cache from time to time, the issue isn’t there too and my settings are ok too.
Link 1 : https://drive.google.com/file/d/14SgD9HU3a4XQlTpsIUDsQ0vxJklChArW/view?usp=sharing
Link 2 : https://drive.google.com/file/d/1lnqo_cdApOLa5yBkUtUa0rZPV8JfEcvQ/view?usp=sharingThanks in advance.
April 3, 2023 at 9:36 am #2594948Leo
StaffCustomer SupportHi there,
Any chance you can link us to the page in question?
You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-informationLet me know 🙂
April 3, 2023 at 2:44 pm #2595365Anis
Hello,
Thank for the quick reply.
Here is the link to the website : jeutexplique.com
There is no page in particular, it’s all the website, for starter the footer.
April 3, 2023 at 7:06 pm #2595504Fernando Customer Support
Hi Anis,
So we can take a closer look, can you provide admin login credentials?
Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Please point us to a page where this issue is most evident as well.
April 4, 2023 at 2:47 am #2595978Anis
Absolutely, here it is
April 4, 2023 at 10:29 am #2596770Ying
StaffCustomer SupportThe login info doesn’t work for me, can you confirm?
April 4, 2023 at 3:19 pm #2597106Anis
This one words, i just tested it :
April 4, 2023 at 3:50 pm #2597121Ying
StaffCustomer SupportI just logged in and checked the footer element, the editor works normally:
https://www.screencast.com/t/ZfiLmwrauhaAny other elements shall I be checking? Let me know!
April 4, 2023 at 5:01 pm #2597157Anis
check the space for example how it is designed in the footer in generate press and the actual website. How can i solve that ?
Other thing, how can i put space in a list ? like in this link
April 4, 2023 at 5:49 pm #2597187Fernando Customer Support
Hi Anis,
For clarity, can you provide screenshots of the issue from your end?
Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots
Share a screenshot of where you want to add spacing as well in terms of the “list”.
April 4, 2023 at 11:49 pm #2597415Anis
Here’s a link with the 2 screenshots:
April 5, 2023 at 12:02 am #2597428Fernando Customer Support
You set a height of
300pxfor the 2 Containers holding the Grid Block.You’ll need to remove that. Reference: https://docs.generateblocks.com/article/sizing-options-overview/
April 7, 2023 at 12:19 am #2600523Anis
Thanks for the help it works great in the desktop view, but in the mobile view it looks poorly made. Any idea how to correct that ?
April 7, 2023 at 10:16 am #2601238Ying
StaffCustomer SupportI can not log in to your site anymore, so I can’t take screenshot in the editor for you.
Just checked, you’ve set some of the containers in the footer to width:1200px, but you didn’t set a max-width, so those containers will still be 1200px wide on mobile. Make sure you set max-width to 100%.
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