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[Support request] Off Canvas Menu on Mobile

Home Forums Support [Support request] Off Canvas Menu on Mobile

Home Forums Support Off Canvas Menu on Mobile

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2591886
    vasu

    My offcanvas menu on mobile is not showing. I have currently turned mobile to off so at least there is a menu for visitors.

    #2591976
    David
    Staff
    Customer Support
    #2592339
    vasu

    I have this selected and it’s still empty on mobile.

    #2592517
    Ying
    Staff
    Customer Support

    Can you turn the off-canvas menu on so we can take a look?

    #2594477
    vasu

    I turned it on.

    #2594624
    David
    Staff
    Customer Support

    Can you disable the cache plugin ?

    #2594878
    vasu

    I can’t…the settings were done by a tech person and I am worried about breaking my site.

    #2594994
    Leo
    Staff
    Customer Support

    Disabling the caching plugin should not break your site.

    If you are concerned then you can always start a staging site (or ask your tech person to do so) so you can go through some proper debugging steps such as disabling the caching plugin.

    We haven’t received other reports on this so the issue is likely specific to your install.

    Thanks for your understanding.

Viewing 8 posts - 1 through 8 (of 8 total)
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