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[Support request] Hand-Picked Module Column issue

Home Forums Support [Support request] Hand-Picked Module Column issue

Home Forums Support Hand-Picked Module Column issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2576358
    Cam

    Hi there, having issue with the Hand-Picked products module. The number of column set in backend is not the same with what is showing in the front end.

    #2576366
    Fernando
    Customer Support

    Hi Cam,

    Can you try #1 here to debug?: https://docs.generatepress.com/article/debugging-tips/

    It’s recommended to backup your site before proceeding with this.

    #2576512
    Cam

    Hi Fernando, tried to deactivate all other plugins but still the issue is present

    #2576723
    David
    Staff
    Customer Support

    Hi there,

    i don’t see any of that blocks CSS being loaded on the front end.

    what happens if you disable the Child Theme ?

    #2583477
    Cam

    Hello. Yes we’ve tried to deactivate the Child Theme and use other theme but still the number of columns are not fix. I think there is conflict between ACF and Generatepress.

    When deactivating the ACF plugin, the website shows “There has been a critical error on this website.”

    Is there any module that is allowing us to choose which product to show? Similar to hand-picked module

    #2583913
    David
    Staff
    Customer Support

    If ACF is generating a critical error, i suggest you look into that issue first.

    Enable wp_debug on your site and get an error log:

    https://wordpress.org/documentation/article/debugging-in-wordpress/

    #2585014
    Cam

    Enabled wp_debug and fixed all errors, still the number of columns in Hand-picked module is not fix.

    #2585389
    David
    Staff
    Customer Support

    OK good to hear you fixed the errors.
    But the page is still not loading the Woocommerce Blocks CSS.
    Are you using any optimizations or snippets to stop them from loading ?

    #2586470
    Cam

    Found out that Perfmatters is causing the issue. Solved it by disabling some setting. Thank you David!

    #2586799
    David
    Staff
    Customer Support

    Aha. Glad to hear you found the issue

Viewing 10 posts - 1 through 10 (of 10 total)
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