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[Resolved] PageHero disappearing after saving

Home Forums Support [Resolved] PageHero disappearing after saving

Home Forums Support PageHero disappearing after saving

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #2575309
    Betina Graf

    Hello,

    I use different PageHeroes for my WordPress Website, which I base on the working environment. Right now these PageHeroes are working as intended.

    I want to expand attributions or add a CSS class on top, but when I do this, the PageHero isn’t displayed anymore.

    Even when I just save the PageHero anew without any changes, it vanishes from my webpages.

    Could you please help me solve this problem? I think it is a bug because in the past, everything worked flawlessly.

    Best regards,
    Betina

    #2575399
    David
    Staff
    Customer Support

    Hi there,

    how or where can i see the issue ?

    #2575425
    Betina Graf

    Hello David,

    you can find the Login for WordPress and some explanations below.

    Best regards,
    Betina

    #2575498
    David
    Staff
    Customer Support

    Ok, i see. If you edit the Post page hero. In the Display Rules > Exclude ( Ausschließen ) there are several Post Category rules that have an Empty term.

    Do you see that ?

    #2575517
    Betina Graf

    Yes, I see.

    #2575520
    Betina Graf

    Ah, I have deleted them and now it works again.

    Thank you very much! 🙂

    Best regards,
    Betina Graf

    #2575521
    David
    Staff
    Customer Support

    did they have settings in them before ?
    if so can you try adding them back in again

    #2575542
    Betina Graf

    I think that all PageHeroes are ok now. I also don’t know how they were created, but for me it is ok, because they do not generate again.

    Thanks a lot for your help!

    #2575547
    Betina Graf

    ^I meant I don’t know how these empty settings were created.

    #2575809
    David
    Staff
    Customer Support

    Is it working ok now ?

    #2575827
    Betina Graf

    Yes, thank you very much, it is working ok 🙂

    #2576484
    David
    Staff
    Customer Support

    Glad to hear that!

Viewing 12 posts - 1 through 12 (of 12 total)
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