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[Support request] Post Updating failed (Adding Instagram embed in custom html)

Home Forums Support [Support request] Post Updating failed (Adding Instagram embed in custom html)

Home Forums Support Post Updating failed (Adding Instagram embed in custom html)

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2564659
    Jeffrey

    Hey,

    When I try to add instagram embed through custom HTML, it does not let me update the post.
    It gives error “updating failed” and that’s it, it simply does not save anything.

    I used to add custom HTML with no problem before but latest 2-3 days, it simply does not work.
    What could be the problem?

    #2564827
    David
    Staff
    Customer Support

    Hi there,

    it generally means that WP doesn’t like something in your code.
    Right Click > Inspect the page when it happens next to open the developers tools, in the console tab does it show any errors?

    #2565050
    Jeffrey

    Yes, once updating it shows the following error:

    #2565137
    Leo
    Staff
    Customer Support

    I can’t see how this would be a GP-related problem so let’s confirm this first.

    Can you try #1 here first to eliminate any odd plugin conflicts?
    https://docs.generatepress.com/article/debugging-tips/

    If that doesn’t help, then try #4 in the same article.

    Let me know 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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